Personal Details

When you book we do have to take information, this information is stored on password protected iCloud storage, on password/fingerprint protected devices (laptop and phone) which only myself and Louise have access to.

Your address may be written down on delivery day for our drivers, this is securely destroyed at the end of the driver’s day.

Payment Details

We do not store payment details. We take most of your deposits through BACS or via our SUMUP card payment facilities.

When paying over the phone, we use the SumUp App, which again, protects your card details and we have no access to view your card number once the payment is processed.

When paying by BACS please see your bank’s safety policy.

Third Parties

We never have, nor will, pass your details on to any 3rd parties.

Advertising and Marketing

We may contact you from time to time with promotions which you have the right to unsubscribe to at any point. All our emails contain an unsubscribe link.

Your Rights to Access Your Information

You have the right to request any message history is deleted once your booking is completed and may request that your booking information is deleted once your hire has ended.

You may request a copy of any data we hold on your account at anytime.

Record Keeping

We may store your booking information for a period of 3 years. This makes it easier when you book again!

Data Protection Officer

The DPO for Glamp & Tipple is Helen McCombie-Armstrong. If you have any issues or concerns regarding data protection then please contact Helen on glampandtipple@gmail.com